At HSS we strive to safely deliver a premium and innovative healthcare service adhering to the very highest
standards of quality care and clinical excellence. We do this whilst preserving the rights and dignity of our
patients, giving our employees the opportunity to grow and develop professionally.

We achieve this by:

Enhancing the reputation of the company as a center of excellence through successful partnership with our
key stakeholders. Continually assessing our facility and service provision to enable us to deliver up-to the
minute healthcare, for the benefit of the patients, medical staff and employees.

Clinical Excellence

Seeing patient satisfaction, whether reflected in statistics or in their feedback, gives us great satisfaction
and a sense of purpose.
We understand that excellent care means going beyond technology and expertise, and is about focusing
on individual patients’ needs . We appreciate that each journey is unique, and we are glad to have a
positive impact on our patients’ experience, no matter how small it may be. We continually upgrade our
state-of-the-art technology to ensure that our consultants always have access to the best possible facilities
for treatment. We have a team of world-leading consultants across a range of specialties, most of whom
hold or have held substantive consultancy posts within NHS teaching hospitals."
We aim to be at the forefront of private medical excellence and to have led the way in a number of medical
specialties. The priority of our team is to ensure that all patients are cared for in a way that is safe,
effective and efficient. The aim is to provide excellent care, meeting the needs of each patient and
ensuring and maintaining high levels of patient satisfaction.
We are also a learning organisation and support continual staff education and development, monitoring
performance, listening to feedback from patients and service users and responding and improving when
incidents occur or concerns are raised.